Resources for People Responsible for Buildings
Practical guides drawn from how fire alarm work actually goes in the field, no gate, no email required. Start with the interactive inspection readiness check if a test visit is coming up.
Inspection Readiness Checklist
How to get a commercial building ready for fire alarm inspection and testing: access, panel clearance, documentation, monitoring. Call 617-207-2777.
Learn more →Monitoring Takeover Guide
How to switch fire alarm monitoring companies without a coverage gap: what to gather, how transfers work, and questions to ask. Call R&D at 617-207-2777.
Learn more →Service Call Preparation
What to have ready before you call a fire alarm company: panel make and model, the display message, documents, access, and monitoring info. Call 617-207-2777.
Learn more →BDA & ERCES Owner’s Guide
Plain-English guide to BDA / ERCES emergency responder radio coverage: when it comes up, what surveys involve, testing and FCC context. Call 617-207-2777.
Learn more →Deficiency Report Next Steps
How to handle a commercial fire alarm deficiency report: what to fix first, who to notify, and how to close items out properly. Call R&D at 617-207-2777.
Learn more →Frequently Asked Questions
Straight answers to the questions commercial customers actually ask a fire alarm company.
Learn more →Have a question a guide can't answer?
Call 617-207-2777. A person will pick up, or call you back.