Resources for People Responsible for Buildings
Practical guides drawn from how fire alarm work actually goes in the field — no gate, no email required. Start with the interactive inspection readiness check if a test visit is coming up.
Inspection Readiness Checklist
How to get a commercial building ready for fire alarm inspection and testing: access, panel clearance, documentation, monitoring. Call 617-207-2777.
Learn more →Monitoring Takeover Guide
How to switch fire alarm monitoring companies without a coverage gap — what to gather, how transfers work, and questions to ask. Call R&D at 617-207-2777.
Learn more →Service Call Preparation
What to have ready before you call a fire alarm company: panel make and model, the display message, documents, access, and monitoring info. Call 617-207-2777.
Learn more →BDA & ERCES Owner’s Guide
Plain-English guide to BDA / ERCES emergency responder radio coverage: when it comes up, what surveys involve, testing and FCC context. Call 617-207-2777.
Learn more →Deficiency Report Next Steps
How to handle a commercial fire alarm deficiency report — what to fix first, who to notify, and how to close items out properly. Call R&D at 617-207-2777.
Learn more →Frequently Asked Questions
Straight answers to the questions commercial customers actually ask a fire alarm company.
Learn more →Have a question a guide can't answer?
Call 617-207-2777 — a person will pick up, or call you back.